Terms of service

These are written to be read. By using Status Page Builder you agree to them.

What you may test

You may only add components for URLs that you own or are authorised to test. You are responsible for following the terms and rules of the site you are testing. Login-protected pages, stored cookies and page actions are not supported.

Acceptable use

Do not use Status Page Builder to stalk or harass anyone, to follow a phishing kit, or to gather personal information about somebody. Do not use it to load test, flood or overload a site. Do not use it to attack anyone's systems or network, and do not try to reach an internal or private network through us. Do not resell the service as your own or mask who is really asking.

Here is what that means in practice: checking your own site, a shop page for a restock, a government page for a notice, or a competitor's public pricing page is what the product is for. Pointing it at one person, at a leaked credential page, or at a wall of URLs at high speed is not.

What a status page means

A status page is a communication tool. It shows the measured availability of the components you added, based on checks we run through an SSRF guard that blocks private addresses. We do not promise any uptime figure and we do not guarantee that checks will always succeed. A site can serve different content to different callers, can hide text from us, or can block us entirely. Treat the page as a snapshot of what we measured, not as a warranty of availability.

Plan caps

Each plan sets how many pages and components you may create, how often a component may be checked, how many subscribers a page may have, and how many subscriber emails the account may send each month. The limits are listed on the pricing page. We enforce these caps before creating a component or page.

Billing and cancellation

Paid plans are billed monthly or yearly, as you choose at checkout, at the price shown on the pricing page. Add-ons are billed on the same subscription and period. Each plan includes a monthly allowance of subscriber emails; past it, subscriber emails pause until the next billing date. Stripe handles the payment and we never see or store your card. You can cancel at any time from your account. The plan stays active until the end of the period you paid for.

Upgrading takes effect at once and you are charged the prorated difference straight away. On a monthly plan, a downgrade takes effect at the end of the billing period you have paid for: you keep your current plan, its components and its subscriber emails until then, and no credit is given. On a yearly plan, a downgrade takes effect at once and the unused time on your old plan is credited pro rata to your account, then applied automatically to your next invoices. This credit is not paid out to your card. For the rest of that usage month you keep the share of the old plan's subscriber emails you had already paid for. When a downgrade takes effect, components over the new plan's limits are paused, not deleted.

What we refuse

Every check fetches a public page the ordinary way. We do not log in, we do not send cookies, we do not solve CAPTCHAs, we do not imitate a browser to get past a bot wall, and we do not try the same block again and again. If a site turns us away, we record that the check was blocked and stop.

Blocking a host

A site owner can ask us to stop checking their site, and we will add the host to our block list. We may also block a host on our own judgement at any time. Send a request to [email protected]. We may suspend an account that breaks these terms.

Contact

Questions about these terms, or about anything else: [email protected].